At Pet Food Australia, we are committed to providing high-quality pet food and exceptional customer service. By placing an order through our website, you agree to the following sales terms:
- Product Availability: All products are subject to availability. If an item is out of stock after your order is placed, we will contact you to arrange a replacement, backorder, or full refund.
- Pricing: All prices are listed in Australian Dollars (AUD) and are subject to change without prior notice. The price displayed at checkout is the final price before any applicable shipping charges.
- Order Confirmation: Once your order is successfully placed, you will receive an email confirmation. We reserve the right to cancel or refuse any order if fraudulent activity or pricing errors are detected.
- Payment: We accept secure online payments through approved payment providers. Orders are processed only after payment has been successfully received.
- Shipping: Orders are dispatched as quickly as possible. Delivery times may vary depending on your location and courier service.
- Returns & Refunds: If you receive a damaged, incorrect, or defective product, please contact us within 7 days of delivery. Refunds or replacements will be handled in accordance with Australian Consumer Law.
- Contact Us: If you have any questions regarding your order or our Sales Policy, please contact our customer support team. We are happy to assist you.
Thank you for choosing Pet Food Australia. We appreciate your trust and look forward to serving you and your pets.