At Pet Food Australia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through trusted payment providers).
- Device, browser, and website usage information through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate order updates
- Improve our website and services
- Send promotional emails (only if you choose to receive them)
- Prevent fraud and maintain website security
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell or rent your personal information. We may share your information only with trusted third-party service providers, such as payment processors, shipping companies, and website service providers, when necessary to operate our business.
Data Security
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information. You may also opt out of receiving marketing communications at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page or by using the contact details provided on our website.